• In the continental United States we ship most orders weighing under 5 lbs. by U.S. Postal Service Standard Delivery.
  
  
• Other items in excess of 5 lbs. may be shipped by United Parcel Service.
  
  
• Shipments to Alaska, Hawaii, Puerto Rico and APO/FPO addresses are shipped by U.S. Postal Service Priority Mail.
  
  
• Express delivery via FedEx™ 2nd Day Air is also available.
  
  
• Charges for these services will be shown at checkout time.
  
  
• We are happy to discuss any shipping requirements you may have due to your special circumstances. For assistance, contact Blue Baltic customer service.

• There are a number of countries which we cannot serve via "real-time" credit card payment without a customer service authorization. These countries include Belarus, Colombia, Egypt, Hungary, Indonesia, Lithuania, Macedonia, Malaysia, Nigeria, Pakistan, Romania, the Russian Federation and Commonwealth of Independent States.

For assistance, contact Blue Baltic customer service.

• Shipping prices on international orders are estimates during the checkout process. You will be notified by e-mail of the actual price of your international shipping. Shipment will automatically proceed within one business day after notification unless a request to hold shipment is received in that time.

• Blue Baltic Imports & Gifts has inventory control that should assure availability of all items shown in our online catalog. However, many items are available in limited quantities only. We reserve the right to discontinue any item and all items are subject to prior sale. Customers will be notified within one business day in case of errors.
  
  
• Many of our products are created by artists and designers who may introduce subtle variations to the style of an item. Our catalog will provide a close-to-exact image of the product unless otherwise indicated.



• We endeavor to represent products as accurately as possible, but errors in descriptions and prices may occur. We reserve the right to change prices at any time.

Your satisfaction is ensured by our 30-day money-back guarantee.

• Products sold by Blue Baltic Imports & Gifts are covered by our 30-day, money-back guarantee. We want you to be 100 percent satisfied with your purchase. If you are not completely satisfied, please return your purchase within this time for a refund or exchange.



• Damage that has occurred during shipment should be immedately reported to Blue Baltic Imports & Gifts (within 5 days of receipt).

• The guarantee will not cover improper care, accidents, product misuse or abuse.
  

For all returned or shipment-damaged merchandise, please contact Blue Baltic customer service and request a return authorization number first.

• We will not accept C.O.D. shipments and do not refund shipping charges. Please ship your parcel back to us prepaid and insured by U.S. Postal Service, UPS™ or FedEx™

• Merchandise must be in original condition and returned in original packaging with all accessories.

Products sold on this Web site are intended for use as collectibles — they are not toys — and may include small parts not suitable for children.

We make no warrantee of any kind, expressed or implied, as to the suitability of these products for uses other than decoration or display unless specifically indicated in our catalog or in product packaging.

At Blue Baltic Imports & Gifts we have teamed up with some of the finest Internet and e-commerce companies to serve our customers while protecting privacy and information security.

Our e-commerce partners provide:

• Blue Baltic Imports & Gifts maintains contact information only to notify customers about new product offerings and Web site enhancements.
  
  
• We do not share contact information or purchasing information with any outside party except for appropriate financial institutions and processors (for example, credit authorization and fraud screening). The use of this personally identifiable consumer information is governed by federal and state privacy laws. This information will be transferred only via encrypted means.
  
  
• At Blue Baltic Imports & Gifts, credit card information is kept off the Internet and away from file drawers. Credit card information is only located on a secured database behind Internet firewalls. The data itself is even encrypted so that only our e-commerce system and the banks can interpret it.

• A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. If you choose not to accept a cookie, you will still be able to use our Web site. We only use cookies as described below.